PRIVACY POLICY

Effective Date: May 12, 2026

Hotlines, Inc. ("Company," "we," "our," or "us") respects your privacy and is committed to protecting your information.

This Privacy Policy explains how we collect, use, disclose, and protect information when you use our websites, software, applications, services, communications systems, APIs, integrations, and related platforms.

1. INFORMATION WE COLLECT

We may collect:

- Name

- Business name

- Email address

- Telephone number

- Billing information

- Account credentials

- Uploaded files and communications

- Inventory and operational data

- Device, browser, and analytics information

- IP addresses and usage logs

2. HOW WE USE INFORMATION

We may use information to:

- Provide and maintain services

- Improve software and functionality

- Process transactions and billing

- Send customer support and service notices

- Conduct analytics and performance monitoring

- Prevent fraud and abuse

- Deliver marketing and promotional communications

- Improve automation and AI systems where applicable

3. MARKETING COMMUNICATIONS

By submitting your information through our websites, forms, software platforms, demonstrations, events, or communication systems, you consent to receive:

- Email communications

- SMS/text messages

- Phone calls

- Automated or prerecorded communications

- Marketing campaigns

- Product updates

- Account notifications

These communications may be sent using automated technologies, artificial intelligence-assisted systems, or third-party communication platforms.

Consent to receive marketing communications is not a condition of purchasing products or services.

Message and data rates may apply.

You may opt out of marketing emails using the unsubscribe link included in communications. You may opt out of SMS messages by replying STOP.

4. AI-ASSISTED COMMUNICATIONS

You acknowledge that certain communications, recommendations, notifications, analytics, or support interactions may be generated, optimized, or assisted by artificial intelligence or automation technologies.

5. COOKIES & ANALYTICS

Our services may use cookies, analytics tools, log files, tracking pixels, and related technologies to improve user experience, system functionality, and marketing effectiveness.

6. THIRD-PARTY SERVICES

We may integrate with third-party providers including:

- Cloud hosting providers

- Payment processors

- Communication platforms

- CRM systems

- Analytics providers

- Software integrations

We are not responsible for third-party privacy practices.

7. DATA SECURITY

We implement commercially reasonable safeguards designed to protect your information. However, no system or internet transmission can be guaranteed completely secure.

8. YOUR RIGHTS

Depending on applicable laws, you may have rights to:

- Access personal data

- Correct inaccurate data

- Request deletion

- Restrict processing

- Request portability

- Object to certain uses

9. CCPA & GDPR RIGHTS

Where applicable, users may exercise rights under:

- California Consumer Privacy Act (CCPA)

- General Data Protection Regulation (GDPR)

Requests may be submitted using the contact information below.

10. CHILDREN'S PRIVACY

Our services are not intended for children under 13 years of age.

11. CHANGES TO THIS POLICY

We may update this Privacy Policy periodically. Continued use of services after updates constitutes acceptance of the revised policy.

12. CONTACT INFORMATION

Hotlines, Inc.

Services include: network communications, parts locating, messaging systems, marketplace tools, and automotive recycling industry software services

Website: https://www.hotlinesone.com

Email: info@hotlinesone.com